Configure and manage groups, item types, and team settings in Timill Platform.
Creating Groups#
- Navigate to Global Admin → Groups
- Click Create Group
- Enter group details:
- Name
- Description
- Icon
- Color
- Set initial members
- Create
Group Settings#
Basic Settings#
- Name: Display name for the group
- Description: Group description
- Icon: Group icon
- Color: Group accent color
Membership#
- Members: Users with access to the group
- Roles: Custom roles with specific permissions
- Limits: Max users per group (instance setting)
Item Types#
Creating Item Types#
- Go to Group Settings → Item Types
- Click Create Item Type
- Configure:
- Name (e.g., Tasks, Tickets, Orders)
- Icon
- Custom fields
- Statuses
- UI layout
Item Type Configuration#
| Setting | Description |
|---|---|
| Name & Icon | Visual identity |
| Custom Fields | Additional data fields beyond defaults |
| Statuses | Workflow states (Open → In Progress → Done) |
| UI Layout | How item detail page is organized |
| Disabled Fields | Default fields to hide |
| Field Defaults | Pre-populated values for new items |
| Mandatory Rules | Conditional required field rules |
| Default Value Rules | Conditional auto-fill rules |
Custom Fields#
Supported field types:
| Type | Description |
|---|---|
| Text | Single line text |
| Number | Numeric values |
| Date | Date picker |
| Select | Dropdown with predefined options |
| Multi-select | Multiple selection |
| User | User picker |
| Multi-user | Multiple users |
| Checkbox | Boolean true/false |
| URL | Web link |
| Email address | |
| Phone | Phone number |
| HTML | Rich text |
| Item Reference | Link to another item |
| User Reference | Link to a user |
Workflows#
Setting Up Statuses#
- Go to Group Settings → Item Types → [Type] → Statuses
- Create statuses in order:
- Backlog
- To Do
- In Progress
- Review
- Done
Status Configuration#
- Name: Display name
- Color: Visual indicator
- Default: Set as default status
- Can Move To: Define allowed transitions
Lists#
Lists are reusable dropdown option sets shared across item types:
- Navigate to Group Settings → Lists
- Create a new list (e.g., “Priority”, “Categories”)
- Add options with display names and values
- Assign to item types as custom field sources
Cross-Group Links#
Configure how items in different groups can reference each other:
- Go to Group Settings → Cross-Group Links
- Enable cross-group references
- Configure which groups can be linked
- Set link permissions
Integration with Other Features#
Forms#
Create public or internal forms that create items:
- Navigate to Group Settings → Forms
- Configure form fields
- Map to item types and custom fields
- Set visibility (public/internal only)
Scripts#
Automate group operations with backend scripts:
- Auto-assign items based on rules
- Send notifications on status changes
- Generate reports on schedule
Pages & Dashboards#
Create visual reporting pages:
- Navigate to Group Settings → Pages
- Add widgets (charts, lists, custom)
- Configure data sources
- Set permissions
Best Practices#
Organization#
- Use one group per team/project/process
- Keep item types focused (don’t mix tasks with tickets)
- Use lists for standardized dropdowns
- Document custom field purposes
Permissions#
- Follow principle of least privilege
- Use roles for team-specific permissions
- Review access regularly
- Remove inactive members
Workflows#
- Keep workflows simple (3-5 statuses max)
- Define clear status meanings
- Use mandatory rules to enforce data quality
- Train users on status transitions
See also:
- Item Types and Fields — custom field reference
- Roles — role-based access control
- Building Pages & Dashboards